Privacy Policy

At The Zaura, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information to provide you with a smooth and secure shopping experience:

A. Personal Information

Collected when you make a purchase or create an account, including:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by third-party payment providers)

B. Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address

• Device information

• Browser type

• Pages viewed

• Time spent on the website

• Cookies and tracking technologies

C. Order Information

Details related to your purchases, order history, and customer support interactions.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send updates about your order

• Improve and personalize your shopping experience

• Send promotional emails (only with your consent)

• Detect and prevent fraud or security issues

3. How We Protect Your Information

We use secure servers, encrypted payment gateways, and industry-standard security measures to protect your data. Your payment information is never stored on our servers.

4. Sharing Your Information

We may share your data with trusted third parties only when necessary, such as:

• Payment processors (for secure transactions)

• Shipping partners (to deliver your order)

• Analytics tools (to improve website performance)

We do not sell, rent, or trade your personal information.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Analyze site traffic

• Remember your preferences

You can disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections or deletions

• Opt-out of marketing emails

• Request a copy of your stored information

To make a request, contact us at support@thezaura.com.

7. Email & Marketing Communication

You will only receive promotional emails if you choose to subscribe. You can unsubscribe anytime using the link in our emails.

8. Children’s Privacy

We do not knowingly collect information from children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is used, please contact us:

Email: support@thezaura.com
Customer Service Hours: Mon–Fri, 11 AM – 10 PM